FAQs & T&Cs

FAQs & T&Cs

Yes. CrossFit training is very safe, and sitting on your sofa is dangerous. In CrossFit boxes, qualified trainers provide precise instructions and coaching to help people move safely and efficiently, helping them avoid all the diseases and injuries that come from inactivity, obesity and poor nutrition.
No. CrossFit is the fitness and nutrition program that will get you in shape.

No matter what your current fitness level is, you can start CrossFit. You can start CrossFit if you've never worked out, if you have injuries, or if you're sick or overweight. CrossFit workouts are modified to help each person succeed, improve fitness and take daily steps toward goals. As you become fitter, your workouts will be adjusted to challenge you at your new level.
CrossFit improves general physical preparedness (GPP). The program has been designed to elicit as broad an adaptation as possible. CrossFit is not a specialised fitness program but a deliberate attempt to optimise physical competence in each of 10 fitness domains: cardiovascular/respiratory endurance, stamina, strength, flexibility, power, speed, coordination, agility, balance and accuracy. CrossFit was developed to enhance an individual’s competency at all physical tasks. People who do CrossFit are prepared for all challenges, whether they come in the gym, on a playing field or as part of daily life.
All CrossFit workouts can be modified for people of any age and ability. Adjusting a workout for a specific person is called "scaling," and it allows very experienced athletes and beginners to train side by side. A skilled CrossFit Trainer can quickly adjust each workout to reflect your needs, goals and current abilities.
Yes. CrossFit is an exercise and nutrition program, and if you do not address nutrition, you are essentially rowing with one oar in the water. You cannot out-exercise a bad diet. To reap the full rewards of the CrossFit program, work out regularly and optimise your nutrition.
Please refer to the contact us tag above, or follow this link:
We are looking to open our doors as of Tuesday 27th August, running a full timetable.

We will be having an open day between 09:00-13:00 on Sunday 1st September.

The link to sign up for a free trial is as follows:
We have a variety of options to suit everyone, from a single drop in session up to a full and unlimited membership.

Do find out more about what each membership has to offer, please follow the link below:
Alongside the classes we offer personal training, sports massage and gel nails overlays.

Personal trainers include: Gemma and Craig

Sports massage and gel nails: Gemma
For more information please follow the link to Gemma's website:
Yes, without a signed waiver form we cannot let you train!

It wont take long, we have a quick waiver available on the tablet in the gym if you require it last minute. This can also be done online in advance when you follow one of the links below:

Sign up: https://crossfit-cerebellum.triib.com/signup/ 
Drop in: https://crossfit-cerebellum.triib.com/drop-in/ 
Free trial: https://crossfit-cerebellum.triib.com/free-trial/ 
Yes please, by signing into a class on our online system it allows us to see how many people we are expecting and plan accordingly to give you the best experience possible!

We also ask that when you arrive at the gym you check in to the session on the tablet provided. 

We have the option for one off drop in sessions, either follow the link below to sign up to a class or contact us directly:
Drop in: https://crossfit-cerebellum.triib.com/drop-in/ 
Contact us: https://crossfit-cerebellum.triib.com/contact/ 
We are currently looking to keep things simple, we will offer CrossFit (which includes a mixture of metabolic conditioning, Olympic weightlifting and gymnastics), KIDS (4-7 years) and L I F E (50+ years).

If in the future there is a demand for specific classes e.g. gymnastics or Olympic weightlifting, we will implement them into the timetable.

For a full view of the classes and the weekly timetable, please follow this link:
We have a 'chill out' area within the main gym space; this will allow you to relax, enjoy one of refreshments or snacks and watch the class or get on with some work.

There is plenty of space so don't be afraid to get settled in and enjoy the atmosphere!
The short answer is yes.

The long answer, please make sure they are clean, well behaved and supervised at all times to ensure they do not interfere with the class or activity happening in the gym.

We at Cerebellum Fitness Ltd take no responsibility for the care of any children or animals brought into the facility, a gym can be a dangerous environment and there are risks involved with children and animals being present. Please think carefully before bringing either into the gym.

If you're unsure about your situation, please get in contact and we will recommend a course of action:
Gym Rules
These rules are in place for the safety of yourself, others and the smooth running of the gym. Repeated ignorance of these rules will result in the termination of your membership:
1.      Please do not drop dumbbells, kettlebells, plates or barbells with 5kg plates or less on them, this is to protect the floor, kit and other people’s toes.  
2.      Please put away all equipment after use, if you don’t know where it lives ask.
3.      Please keep chalk in the bucket.
4.      No liquid chalk.
5.      Please inform a coach of any blood spill.
6.      Please be respectful of other members and their workout space.
7.      Don’t be late to class.
8.      If you’re late, please filter into the class quietly with as little disruption as possible.
9.      We all share facilities, please leave them in a clean and tidy state i.e., toilets and showers.
10.  If you don’t know someone, please say hi and introduce yourself.
11.  Respect what your coach has to say, they are there to keep you safe and improve your performance.
12.  The class has priority over all else, please respect this.
13.  Car parking; only park in the spaces available for unit 4, please do not park on the road leading to us or any other units parking spaces.  
14.  Enjoy yourself!

Cancellation policy
Additional services (sports massage, personal training, gel nails):
To cancel one of the following services you are required to give the trainer or therapists 24 hours’ notice (minimum), cancellation within 24 hours of the booking will result in you still being charged full price for the session.

You are free to cancel your membership at any time Cerebellum Fitness Ltd do not operate contract periods, but reserve the right to do so in the future.

Please give us 30 days’-notice if you miss to cancel any membership. Any cancelled direct debits without notice will be treated as a missed payment and we will contact you looking to resolve this issue.

Drop-in Policy
An athlete who has experience in using gym equipment and/or CrossFit training methods may drop in for a session with us at Cerebellum Fitness Ltd. It is charged at £10 per session (class or open gym).

If you wish to sign up for a drop in class please do so here: https://crossfit-cerebellum.triib.com/drop-in/.

If you want to drop in for open gym please email us directly at cerbellumfitness@gmail.com.

Membership Policy
Membership is a rolling contract. All monthly fees must be paid in full, regardless of usage. There is no refund in whole or in part. Memberships are non-transferrable. If you pay for a month and cannot attend, you are not entitled to a refund or extension. You are free to upgrade/downgrade your membership from month to month by choosing and paying for a different package. Cash membership payments are not accepted for memberships.

If you cancel your membership and were on a deal/price we no longer offer, you will not be entitled to this offer again if you decide to re-join.

In the event of Cerebellum Fitness Ltd becoming full, we will create a waiting list for new members. If you cancel your membership, your place will be given to the first person on our waiting list, and you will go on this waiting list and will have to wait until there is a free membership place before you can re-join.

We do not offer the option to pause memberships, if you need to skip months for any reason you are effectively cancelling your memberships. This means if you were on a discounted rate and this no longer exists when you come to re-join, you will have to pay the new fee.
Free Taster Session Policy
We offer one free taster session per person.

If you wish to book a free taster session please do so here: https://crossfit-cerebellum.triib.com/free-trial/, filling in all information required.

If you have any questions prior to the sessions please contact us: https://crossfit-cerebellum.triib.com/contact/

Privacy Policy
This Privacy Policy gives you all the details of how we collect your information, what we do with it and how we store it.

1. How do we obtain your information?
Taster sessions
When you book a free taster session, or any session for which you are not a member, we’ll ask you for some personal data like your name, email, address and basic medical information. The information obtained here is for the sole purpose of booking or contacting you about your session, your waiver is a reference point for us also. This includes health details so that we can keep you safe, should anything happen to yourself at the box.

Membership sign-ups
Throughout your journey we may ask for a little more information; DOB, address, telephone number, health information and bank details. This will all be done through your Triib account. This information is needed to create a membership for you, to keep you safe in the gym and to contact you about your membership.

We love to post about our community and what everyone is achieving on our website and social media. We always like to have a photography at events we host too, the photo album is always growing. We may use a photo of you on an occasion, when completing your waiver we ask if you are happy for us to use your photo, if not just let us know.

We like to keep track of the traffic to our website, for this we use a few types of cookies. I am afraid these are not the edible kind. We use these tools to ease your experience on our website.

2. How do we use this information?
Personal Information you give to us is for us only, unless you explicitly tell us otherwise.

As stated above, we use your information to help us process your membership. We’ll use your contact details to communicate important information too. In signing up on a membership your bank details will be processed by a third party to set up your direct debit, they will send you confirmation of your Direct Debit been set up and any changes but that is all. If you wish to make any changes to your membership this is done by Cerebellum Fitness Ltd.

All of your data will be stored on your account on Triib, we use Stripe and Sum Up to collect money from your bank account for memberships and items purchased in the gym.

3. How long do we keep your information?
If you come to Cerebellum Fitness Ltd for a taster session or Drop In session, we will hold your information for the duration of that year of attendance. When joining Cerebellum Fitness Ltd your information is kept for the duration of your membership and 3 months following your cancellation date. Following these durations your information is removed.

4. Your information is protected
All information of yours is stored under password protection or lock & key. The only people that have access to this is our Directors and coaching staff.

5. Our Mailing List
When you join us for a drop in, free taster or membership you provide us with your email address in order to be contacted. We will also add you to our email bank. From this we may send out other information, for example newsletters, event info etc. To opt out please inform one of the team in the gym.  

6. Access to your data
Should you ever require access to your personal information we are more than happy to assist. You are entitled to view, amend or delete information given to Cerebellum Fitness Ltd, all you need to do is contact one of the team.  

Safeguarding Policy 

What is Safeguarding?

“Safeguarding is everybody’s business, and everybody’s responsibility; Doing nothing is not an option”

Safeguarding is in place to:

  • protect children from maltreatment.

  • prevent impairment of children's health or development.

  • ensure that children are growing up in circumstances consistent with the provision of safe and effective care.

  • take action to enable all children to have the best life chances.

We are here to:

  • raise concerns, allegations and incidents in relation to safeguarding children in a timely manner.

  • be aware of factors which indicate that a child is being abused or is at risk of abuse.

  • contribute to the safeguarding process, including contributing to safeguarding children investigations or case reviews where requested to do so. 

Safeguarding Procedure

What to do if you are concerned about a child? 

Don’t keep it to yourself, if in doubt, seek advice. 

If you think that a child or young person is at risk of serious harm call the Contact Centre immediately. Norfolk: 0344 800 8020 

All telephone referrals should be followed up in writing within 48 hours using the joint referral form which can be accessed via: https://www.norfolk.gov.uk/children-and-families/keeping-children-safe/report-concerns 

Course of Action:

  1. Are you worried about a child, vulnerable adult or member of staff? 

  2. Speak to Gemma Thrower (gemmathrower@hotmail.co.uk or 07305224392)

  3. If still worried contact:  DSCT on 01603 257164 who will advise you of next steps (this may be a referral to MASH).

  4.  Norfolk MASH: 0344 800 8020 

  5.  Out of Hours Contact: MASH or Police

Cerebellum Fitness Ltd Safeguarding Children and Vulnerable Adults Guidelines 

Cerebellum Fitness Ltd who are employing people to work in a fitness capacity agrees to:-

  • Accept the moral and legal responsibility to provide a duty of care for young people, and implement procedures to safeguard their well-being and protect them from abuse. 

  • Respect and promote the rights, wishes and feelings of young people and disabled adults. 

  • Recruit, train and supervise its employees and volunteers to adopt best practices to safeguard and protect young people from abuse, and themselves against false allegations.

  • Require staff to adopt and abide by the Child Protection Policy and Procedures. 

  • Respond to any allegations appropriately and implement the appropriate disciplinary and appeals procedures.

The guidance given in the procedures is based on the following principles: 

  • The welfare of all young people, (the Children Act 1989 defines a young person as under 18 years of age) and disabled adults is the primary concern. 

  • All young people, whatever their age, culture, disability, gender, language, racial origin, religious belief and/or sexual identity have the right to protect from abuse. 

  • It is the responsibility of the child protection experts to determine whether or not abuse has taken place but it is everyone’s responsibility to report any concerns.

  • All incidents of suspicious poor practice and allegations should be taken seriously and responded to swiftly and appropriately. 

  • Confidently should be upheld in line with the Data Protection Act 1918 and the Human Rights Act 1998.

All personnel in sport should be encouraged to demonstrate exemplary behaviour in order to protect themselves from false allegations. The following are common sense examples of how to create a positive culture and climate within sport.

All employers and employees (paid or voluntary) will ensure good practise by:

  • Always working in an open environment e.g. avoiding private or unobserved situations and encouraging an open environment. (E.g. no secrets). 

  • Treating all young people/disabled adults equally, and with respect and dignity. 

  • Always putting the welfare of each young person first, before winning or achieving goals. 

  • Maintaining a safe and appropriate distance with performers (e.g. it is not appropriate to have an intimate relationship with a child or to share a room with them). 

  • Building balanced relationships based on mutual trust that empower children to share in the decision-making process.

  •  Making sport fun, enjoyable and promoting fair play. 

  • Ensuring that if any form of manual/physical support is required, it should be provided openly. Care is needed as if it is difficult to maintain hand positions when the child is constantly moving. Young people should always be consulted and their agreement gained. Some parents are becoming increasingly sensitive about manual support and their views should always be carefully considered.  

  • Keeping up to date with the technical skills, qualifications and insurance in sport. 

  • Involving parents/carers wherever possible (e.g. for the responsibility of their children in the toilets).

  • Being an excellent role model – this includes not smoking or drinking alcohol in the company of young people. 

  • Giving enthusiastic and constructive feedback rather than negative criticism. 

  • Recognising the developmental needs and capacity of young people and disabled adults – avoiding excessive training or competition and not pushing against their will. 

  • Securing parental consent in writing to act in loco parentis, if the need arises to give permission for the administration of emergency first aid/or other medical treatment.

  • Awareness of any medicines being taken by participants, or existing injuries. 

  • Keeping a written record of any injury that occurs, along with the details of any treatment given.

Practice To Be Avoided: The following should be avoided except in emergencies.  If cases arise where these situations are unavoidable they should only occur with the full knowledge and consent of the coach or the child’s parents.  For example, a child sustains an injury and needs to go to hospital, or a parent fails to pick a child up at the end of the session: 

  • Avoid spending excessive amounts of time alone with children away from others. 

  • Avoid taking children to your home where they will be alone with you.

 Practice Never To Be Sanctioned:  The following should never be sanctioned.  You should never:

  • Engage in rough, physical or sexually provocative games, including horseplay. 

  • Share a room with a child.  

  • Allow or engage in any form of inappropriate touching.

  • Allow children to use inappropriate language unchallenged. 

  • Make sexually suggestive comments to a child, even in fun. 

  • Reduce a child to tears as a form of control. 

  • Allow allegations made by a child to go unchallenged, unrecorded or not acted upon. 

  • Do things of a personal nature for children or disabled adults that they can do for themselves.

  • Invite or allow children to stay with you at your home unsupervised.

Poor Practice: Poor practice includes any behaviour that contravenes the following: 

  • Rights- for example of the player, the parent, the coach, the official etc. 

  • Responsibilities- for example responsibility for the welfare of the players, the sport, the profession of coaching their own development. 

  • Respect- for example of other players, officials and their decisions, coaches, the rules.

The Four Definitions Of Types Of Abuse: 

  • Neglect - could include a teacher or coach not ensuring children were safe, exposing them to undue cold, heat or to unnecessary risk of injury.

  • Physical Abuse - may be when the nature and intensity of training and competition exceeds the capacity of the child’s immature and growing body; where the drugs are used to enhance performance or delay puberty.

  • Sexual Abuse - Coaching techniques that involve physical contact with children could potentially create situations where sexual abuse may go unnoticed.  The power of the coach over young performers, if misused, may also lead to abusive situations developing.

  • Emotional Abuse - may occur if children are subjected to constant criticism, name- calling, sarcasm, bullying, racism or unrealistic pressure to perform to high expectations consistently.

All staff have the responsibility to act if disclosure, suspicions or allegations have been brought to their attention.  False allegations of abuse do occur.  However, they are rare, and if a young person says or indicates that he/she is being abused, or information is obtained which gives concern that a young person is being abused, you should react immediately.  An incident report must be completed immediately.